Terms of Service – Carpool

Terms of Service.

Last Updated March 2026

Please read these Terms of Service (“Terms”) carefully. By accessing or using the Carpool website, mobile applications, administrative dashboards, dismissal tools, or any related services made available by NATIV TECHNOLOGIES LLC (“Nativ,” “Company,” “we,” “our,” or “us”), you agree to be bound by these Terms.
For purposes of these Terms, “Carpool” means the school transportation, dismissal coordination, and parent communication platform operated by NATIV TECHNOLOGIES LLC, including all related websites, applications, dashboards, software, and services (collectively, the “Services”).
If you do not agree to these Terms, you may not use the Services.
1. Acceptance of Terms
By registering for, accessing, or using the Services in any manner, you represent that you have read, understood, and agree to these Terms.
If you use the Services on behalf of a school, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and references to “you” also include that entity.
2. Nature of the Services
Carpool is a software platform designed to help schools, parents, guardians, staff, and other authorized users coordinate student pickup, dismissal, transportation logistics, and related communications.
Carpool does not provide transportation services.
Carpool is not a school, transportation carrier, bus operator, taxi service, rideshare company, or driver screening company.
The Services provide coordination tools only. Any actual transportation arrangement, student release decision, pickup approval, driver verification, or physical supervision of children is handled by users, families, and schools, not by the Company.
3. Types of Users
The Services may be used by different categories of users, including:
parents or legal guardians

authorized pickup drivers

school administrators

teachers or staff

organization representatives

children with limited view-only access, where enabled by a parent or school

Different users may have different permissions, restrictions, and responsibilities within the platform.
4. Eligibility
You may only use the Services if:
you are at least 18 years old, or

you are a minor using the Services under the supervision and authorization of a parent, guardian, or school, where permitted

If you create, manage, or use an account on behalf of a school or organization, you represent that you are authorized to do so.
We may suspend or deny access to any user at any time if eligibility requirements are not met.
5. School and Organization Accounts
Schools and other organizations may use administrative or staff accounts to manage student pickup and dismissal processes.
If you use the Services on behalf of a school or organization, you are responsible for:
ensuring that account access is limited to authorized personnel

maintaining current and accurate information

notifying us if a staff member loses authorization

ensuring that your use of the Services complies with applicable school, district, and legal requirements

Schools remain responsible for student supervision, release decisions, identity verification, and physical dismissal operations.
6. Parent and Guardian Responsibilities
Parents and guardians are responsible for:
providing accurate account and family information

maintaining updated pickup permissions

designating only authorized pickup drivers

ensuring that all listed drivers have appropriate permission to pick up a student

reviewing dismissal and transportation information for accuracy

maintaining the confidentiality of login credentials

Parents are solely responsible for deciding who may transport or pick up their children.
The Company does not independently verify whether any parent, guardian, or authorized driver is safe, licensed, insured, qualified, or appropriate to transport a child.
7. Authorized Pickup Drivers
The Services may allow a parent or guardian to designate another individual as an authorized pickup driver.
By adding or approving an authorized pickup driver, you represent that:
you have authority to grant that authorization

the information you provide is accurate

the authorized driver is legally permitted and appropriate to transport the student, if transportation is involved

The Company does not perform background checks, driving record checks, licensing checks, insurance verification, medical fitness checks, or in-person identity verification unless expressly stated in a separate written agreement.
Schools remain responsible for their own release procedures and identity verification at pickup.
8. Children’s Use of the Services
Children may only use the Services in a limited manner where allowed by the platform and authorized by a parent, guardian, or school.
Children may not create independent accounts unless expressly permitted by the Services and authorized by a parent or guardian.
Parents and guardians are solely responsible for any minor’s use of the Services through their account.
9. Registration and Account Information
To access certain features, you must create an account or receive access through a school or organization.
You agree to:
provide accurate, current, and complete registration information

keep your information updated

maintain the security of your account credentials

promptly notify us of unauthorized access or suspected misuse

You may not:
create an account using false or misleading information

impersonate another person or organization

share your account with unauthorized users

maintain multiple accounts in violation of our policies

You are responsible for all activity under your account.
10. School Approval and Access Control
Certain accounts may require approval by a school, organization, or administrator before full access is granted.
We reserve the right to:
approve or deny account creation

suspend pending accounts

restrict access by role or organization

require additional verification

Schools may control which users are permitted to access school-specific features.
11. Acceptable Use
You agree not to use the Services in any way that:
violates any law or regulation

infringes the rights of others

interferes with school operations or student safety

introduces viruses, malware, or harmful code

attempts unauthorized access to the platform or its data

scrapes, copies, mines, or extracts data from the Services

harasses, threatens, defames, or impersonates others

uploads false, misleading, obscene, or unlawful content

uses the Services for unauthorized commercial purposes

We may suspend or terminate accounts that violate these rules.
12. User Content
Users may submit, upload, or make available certain content through the Services, including names, profile images, messages, notes, or other information (“User Content”).
You remain responsible for your User Content and represent that you have the right to provide it.
By submitting User Content, you grant the Company a limited, non-exclusive license to use, host, store, reproduce, display, and process that content solely as necessary to operate, support, and improve the Services.
We are not obligated to monitor User Content, but we may remove or restrict content that violates these Terms or creates risk for the platform, users, or schools.
13. Student and Family Data
Student and family information submitted to or processed through the Services may include names, grade levels, contact information, pickup permissions, dismissal records, and related operational data.
Where the Services are provided to a school or district, such information may be subject to education privacy laws.
The Company will handle student and family data in accordance with its Privacy Policy and any applicable written agreements with schools.
The Company may create and use de-identified or aggregated data for system improvement, analytics, security, and product development, provided such data does not identify an individual student or family.
14. FERPA and School Data Ownership
When the Services are used by a school or school district, the school or district retains ownership and control of student data provided through the platform, subject to applicable law.
The Company acts as a service provider to the school for the limited purpose of providing the Services.
The Company does not sell student data and does not use student data for advertising.
Schools are responsible for ensuring that they have the authority to disclose student and family information to the Company and to use the Services in compliance with applicable law.
15. Dismissal and Transportation Disclaimer
The Services assist with dismissal coordination and transportation logistics, but the Company does not:
physically supervise students

decide whether a student should be released

verify the physical identity of a pickup person at the time of release

operate vehicles

provide transportation services

supervise driving behavior

inspect vehicles

verify legal compliance of drivers

Schools, parents, guardians, and drivers remain solely responsible for:
release decisions

pickup verification

transportation arrangements

supervision of minors

safe operation of vehicles

compliance with child safety seat laws and other transportation laws

16. Driving, Insurance, and Vehicle Responsibility
Any user who transports a child is solely responsible for:
holding a valid driver’s license

maintaining legally required insurance

operating a safe and lawful vehicle

complying with all traffic and safety laws

using legally required child restraints

ensuring the vehicle is fit for safe transportation

The Company does not verify driving qualifications, insurance status, vehicle condition, or compliance with applicable laws.
If there is an emergency, call 911 or local emergency services.
17. Premium Features and Payment Terms
Certain features of the Services may require payment, subscription, or a separate agreement.
If you purchase premium features, you agree to pay all applicable fees and taxes.
Unless otherwise stated in writing:
subscriptions may automatically renew

fees are charged in advance

all payments are non-refundable

failure to pay may result in suspension or termination of paid features

Payment processing may be handled through third-party providers such as Stripe, Apple, or Google Play, and such transactions may also be subject to those providers’ terms.
18. Cancellation
You may cancel a subscription before its renewal date to avoid charges for the next billing cycle.
If you cancel, access to paid features may continue until the end of the current paid term unless otherwise stated.
Except where required by law or expressly stated otherwise, no refunds, credits, or prorated amounts will be provided.
19. Intellectual Property
The Services, including all software, technology, design, text, graphics, trademarks, logos, and platform content, are owned by or licensed to NATIV TECHNOLOGIES LLC and are protected by intellectual property laws.
Except for the limited right to use the Services under these Terms, no rights are granted to you.
You may not copy, modify, distribute, reverse engineer, decompile, or exploit any part of the Services except as expressly permitted by law or by written permission from us.
20. Feedback
If you provide suggestions, ideas, or feedback regarding the Services, you grant the Company a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without obligation to you.
21. Third-Party Services
The Services may integrate with or rely on third-party services, tools, platforms, or payment processors.
We do not control those third-party services and are not responsible for their availability, performance, policies, or acts.
Your use of third-party services may be subject to separate terms and privacy policies.
22. Network Access and Devices
You are responsible for obtaining the internet access, data services, hardware, and compatible devices necessary to use the Services.
We do not guarantee that the Services will function on every device, browser, operating system, or network.
23. Service Availability
The Services may occasionally be unavailable, delayed, interrupted, or degraded due to:
maintenance

software updates

technical failures

network outages

third-party service interruptions

security events

causes beyond our control

We do not guarantee uninterrupted or error-free operation of the Services.
For this reason, the Services should not be your sole safety-critical procedure unless the school independently determines that it is appropriate to rely on them in that manner.
Schools should maintain appropriate backup procedures for dismissal and student release.
24. Suspension and Termination
We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if:
you violate these Terms

your account information is inaccurate

your use presents safety, legal, or operational risk

payment is overdue

required by law

requested by an authorized school or organization, where applicable

You may stop using the Services at any time.
Upon termination, your right to use the Services ends immediately. Certain data may be retained as permitted or required by law, contract, or our retention policies.
25. Disclaimer of Warranties
To the fullest extent permitted by law, the Services are provided “as is” and “as available.”
The Company disclaims all warranties, express or implied, including any warranties of:
merchantability

fitness for a particular purpose

non-infringement

accuracy

reliability

uninterrupted availability

error-free performance

We do not warrant that:
the Services will meet your requirements

the Services will always be available

the Services will be secure or free from defects

errors will be corrected

any transportation or pickup arrangement will be completed successfully

any user, driver, or pickup person is safe, suitable, or lawful

Your use of the Services is at your sole risk.
26. Limitation of Liability
To the fullest extent permitted by law, NATIV TECHNOLOGIES LLC and its affiliates, officers, directors, employees, contractors, licensors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of revenue, loss of data, loss of goodwill, interruption of operations, personal injury, emotional distress, property damage, or transportation-related harm arising out of or related to:
your use of or inability to use the Services

dismissal decisions

pickup or transportation arrangements

actions or omissions of parents, drivers, schools, staff, or third parties

unauthorized access to accounts

service outages or delays

data errors entered by users

reliance on information in the platform

To the fullest extent permitted by law, the total liability of the Company for any claim arising out of or relating to the Services shall not exceed the greater of:
the amount paid by you to the Company in the 12 months preceding the claim, or

$100

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
27. Assumption of Risk
You acknowledge that student pickup, transportation, and vehicle use involve inherent risks, including risks of injury, death, loss, delay, or property damage.
You assume all risks arising from your use of the Services in connection with student release, transportation, or pickup arrangements.
You are solely responsible for evaluating whether a pickup arrangement, driver, or transportation decision is appropriate.
28. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless NATIV TECHNOLOGIES LLC and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
your use of the Services

your violation of these Terms

your User Content

your violation of law

your transportation or pickup decisions

your misuse of student, family, or school information

claims by third parties arising from your actions or omissions

29. Release
To the fullest extent permitted by law, you release the Company and its affiliates, officers, directors, employees, contractors, licensors, and agents from claims arising out of or relating to:
interactions with other users

transportation arrangements

pickup decisions

acts or omissions of drivers, parents, schools, or third parties

third-party content or services

30. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles, except to the extent superseded by federal law.
31. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, unless otherwise required by applicable law or unless the parties agree in writing to another dispute resolution process.
You consent to the personal jurisdiction of those courts.
32. Changes to These Terms
We may update these Terms from time to time.
If we make material changes, we may provide notice by:
updating the “Last Updated” date

posting notice through the Services

sending notice to the email associated with your account

Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms.
33. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision is not a waiver of that provision.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
These Terms, together with our Privacy Policy and any applicable written agreement between the Company and a school or organization, constitute the entire agreement between you and us regarding the Services.
34. Contact Information
NATIV TECHNOLOGIES LLC
Email: daniel@car-pool.app