Privacy policy.
Last Updated March 2026
This Privacy Policy describes how NATIV TECHNOLOGIES LLC (“Nativ”, “Company”, “we”, “our”, or “us”) collects, uses, stores, and protects information when users access or use Carpool, a school transportation and dismissal coordination platform operated by Nativ Technologies LLC.
Carpool includes:
• the Carpool website
• parent mobile applications
• school administrative dashboards
• dismissal management tools
• carpool coordination services
• related software tools or integrations
(collectively referred to as the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
For purposes of applicable data protection and privacy laws, the data controller is:
NATIV TECHNOLOGIES LLC
For privacy-related questions, please contact:
daniel@car-pool.app
What Is Personal Information
Personal information refers to any information that identifies or can reasonably be used to identify an individual.
This may include:
• names
• email addresses
• phone numbers
• mailing or home addresses
• student identifiers
• school affiliation
• device identifiers
• limited geolocation information
When used by schools or school districts, certain information may also qualify as education records under applicable education privacy laws.
Why We Collect Personal Information
We collect personal information to operate the Services and allow schools and families to coordinate student pickup and transportation safely.
This information enables us to:
• create and manage user accounts
• manage student pickup permissions
• coordinate carpool groups
• manage school dismissal procedures
• notify parents and staff of pickup events
• maintain system security
• provide technical support
• improve our platform
Without certain information, some features of the Services may not function properly.
Consent
By creating an account or submitting personal information through our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Users may withdraw consent by deleting their account or contacting us. Certain Services may no longer function if required information is removed.
Information We Collect
Information Provided by Users
Users may provide information including:
• parent or guardian names
• email addresses
• phone numbers
• student names
• student grade levels
• school affiliations
• authorized pickup drivers
• carpool group membership
• optional profile photos
Parents or guardians are responsible for ensuring that information they provide about others is accurate and authorized.
Information Provided by Schools
Schools or school districts may provide information necessary to operate the dismissal or transportation system.
This may include:
• student names
• grade levels
• classroom assignments
• dismissal groups
• transportation preferences
• authorized guardians
• school identification numbers
Schools control which information is provided and how it is used within the platform.
Automatically Collected Information
When users access our Services, we may automatically collect technical information including:
• IP address
• browser type
• device type
• operating system
• timestamps of access
• usage activity within the platform
This information helps us operate, secure, and improve the Services.
Mobile Device and Location Information
Certain features of the platform may use limited location information to support pickup coordination or arrival notifications.
Location information may be used to:
• notify schools when a parent arrives for pickup
• manage geofenced pickup zones
• assist schools in organizing dismissal traffic flow
Users may disable location services through their device settings, although some platform features may not function properly without them.
Location data is used only for operational purposes and is not sold or used for advertising.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality and user experience.
Cookies may help us:
• maintain login sessions
• remember user preferences
• analyze usage patterns
Users may modify browser settings to reject cookies, although certain website features may not function properly if cookies are disabled.
Analytics
We may use third-party analytics services to understand how users interact with the platform.
These services may collect aggregated information such as:
• number of visitors
• device types
• pages visited
• general usage patterns
Analytics data does not include personally identifiable student information and is used solely to improve the Services.
How We Use the Information
We use collected information to:
• create and manage user accounts
• coordinate dismissal and carpool logistics
• manage student pickup permissions
• allow schools to manage transportation procedures
• send notifications and reminders
• provide customer support
• maintain platform security
• improve platform performance
We may also analyze anonymized data to improve system performance and reliability.
Financial Information
If premium features are offered, payments may be processed by third-party providers such as:
• Apple App Store
• Google Play
• Stripe
Payment information is processed directly by those providers and is not stored on our servers.
Sharing of Information
We do not sell personal information.
Information may be shared only in limited situations.
With Schools
Information may be shared with the school or school district associated with the student account in order to manage dismissal and transportation coordination.
With Authorized Users
Parents, guardians, school staff, and authorized pickup drivers may view limited information related to students within the same pickup group or carpool arrangement.
With Service Providers
We may share information with trusted service providers who assist in operating the platform, such as cloud hosting providers, notification services, or analytics providers.
These providers are contractually required to protect the data and may not use it for unrelated purposes.
Legal Requirements
Information may be disclosed if required by law, court order, or government request.
Business Transactions
If the Company undergoes a merger, acquisition, or asset transfer, information may be transferred as part of that transaction.
Student Data and FERPA Compliance
When our Services are used by schools or school districts, student information may qualify as education records under the Family Educational Rights and Privacy Act (FERPA).
In such cases:
• the school or school district owns and controls the student data
• NATIV TECHNOLOGIES LLC acts as a service provider to the school
• student data is used only to provide the contracted Services
We do not sell, rent, or use student data for advertising purposes.
Authorized Pickup Drivers
Parents or guardians may designate authorized individuals to pick up students through the platform.
Information about authorized pickup drivers may include:
• name
• contact information
• relationship to the student
Schools remain responsible for determining pickup authorization policies and verifying identities during dismissal procedures.
The platform provides coordination tools but does not supervise or control the physical pickup process.
Dismissal Activity Logs
To assist schools in managing dismissal procedures, the platform may maintain activity logs including:
• pickup requests
• arrival notifications
• dismissal status updates
• account actions related to student pickup
These logs allow schools to maintain operational records and improve safety procedures.
Children’s Privacy (COPPA)
Our Services are designed primarily for use by parents, guardians, and school staff.
Children under the age of 13 do not independently create accounts.
Parents may add limited information about their children to facilitate pickup coordination.
We do not knowingly collect additional personal information directly from children under 13 without parental consent.
We comply with the Children’s Online Privacy Protection Act (COPPA).
Data Security
We maintain technical and organizational security measures designed to protect personal information.
These may include:
• encrypted connections (TLS)
• encrypted storage of sensitive information
• restricted access controls
• authentication protections
• network security monitoring
While we take reasonable steps to protect information, no internet-based system can guarantee complete security.
Data Retention
We retain personal information only as long as necessary to operate the Services and comply with legal obligations.
If accounts are deleted or a school discontinues the Services, information may be deleted or anonymized according to our retention policies.
Schools may request removal of student data associated with their institution.
Data Breach Notification
If a data breach occurs that may impact personal information, we will investigate the incident and notify affected parties when required by applicable law.
International Data Transfers
Our Services may be hosted in the United States.
Users accessing the platform from outside the United States understand that information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be reflected by the “Last Updated” date at the top of this document.
Continued use of the Services after updates indicates acceptance of the revised Policy.
Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact:
NATIV TECHNOLOGIES LLC
Email: daniel@car-pool.app
• parent mobile applications
• school administrative dashboards
• dismissal management tools
• carpool coordination services
• related software tools or integrations
• email addresses
• phone numbers
• mailing or home addresses
• student identifiers
• school affiliation
• device identifiers
• limited geolocation information
• manage student pickup permissions
• coordinate carpool groups
• manage school dismissal procedures
• notify parents and staff of pickup events
• maintain system security
• provide technical support
• improve our platform
• email addresses
• phone numbers
• student names
• student grade levels
• school affiliations
• authorized pickup drivers
• carpool group membership
• optional profile photos
• grade levels
• classroom assignments
• dismissal groups
• transportation preferences
• authorized guardians
• school identification numbers
• browser type
• device type
• operating system
• timestamps of access
• usage activity within the platform
• manage geofenced pickup zones
• assist schools in organizing dismissal traffic flow
• remember user preferences
• analyze usage patterns
• device types
• pages visited
• general usage patterns
• coordinate dismissal and carpool logistics
• manage student pickup permissions
• allow schools to manage transportation procedures
• send notifications and reminders
• provide customer support
• maintain platform security
• improve platform performance
• Google Play
• Stripe
• NATIV TECHNOLOGIES LLC acts as a service provider to the school
• student data is used only to provide the contracted Services
• contact information
• relationship to the student
• arrival notifications
• dismissal status updates
• account actions related to student pickup
• encrypted storage of sensitive information
• restricted access controls
• authentication protections
• network security monitoring
